£18,000.00 to £24,000.00 /year
An exciting opportunity awaits!!
Do you want to be part of a new and growing telecoms business?
You'll join a friendly, small but experienced team that really cares about their customers. You'll take phone calls from clients, log their queries and solve issues of minor to medium urgency.
As the first point of client contact you will need to listen effectively, show empathy and have strong communication skills.
As well as dealing with existing customers problems you will be required to help set up and provision new customers orders on a multitude of telecoms products.
We are looking for someone looking to start a career not a job.
To ensure all orders are managed efficiently and pro-actively throughout the order life cycle. Customer communication and supplier management are two essential skill sets within this position. This role underpins a high-performance provisioning team, ensuring we can support the company strategy of being the leading supplier of data network services.
The ideal candidate will be:
• Computer literate, able to use e-mail systems as well as word and excel applications
• Able to communicate with effectively with both customers, colleagues and management
• Effective at customer query handling with the ability to work in fast moving and changing
• Organised with excellent prioritisation skills
• Determined to succeed
• Skilled at paying attention to detail
Job Type: Full-time
Salary: £18,000.00 to £24,000.00 /year