Choose your recruitment agency like you do your partner
Let me take you back to the heady days of your teenage years when you first started dating. For me, it was a while ago, but I can still remember the way you would see someone across the room and be instantly attracted to the way they looked.
As I got older, and hopefully a little wiser, I learned that the important thing in a partner is what’s underneath the surface. What really matters is how they treat you and how they express their feelings.
The same could be said for recruitment agencies. Some seduce you with glossy brochures and slick websites and, especially if you are looking for your first recruitment partner, it can be easy to get sucked in. But there are many agencies out there who, once you are signed up, don’t make much effort to make you feel important. And if you are tied into a long contract, it can leave you feeling frustrated with the whole process.
You might have experienced this. Some high street suppliers may offer a well know brand, but can be sales driven, impersonal and lacking in expertise.
They just seem to lose sight of their clients' needs and expectations. Badly researched CVs that don’t match the job specification. Poorly treated candidates who are not communicated with – reflecting back on you as the potential employer. Gauging potential on metrics alone rather than personal interactions. A ‘commoditised’ relationship where the agency never goes that extra mile to help you sort a problem.
How do you choose an agency?
So just how DO you choose an agency that is going to work with you as a partner and value your business?
Here are a few things to investigate before signing up with an agency:
· Can they provide references from happy clients? And are they happy for you to contact their references directly to talk to them about the service that has been received?
· Find out how they source candidates. Some agencies rely purely on job boards. A good partner will source potential employees from recommendations, social media, online marketing, to name but a few sources. They will work to identify candidates who may not be actively on the job market as well as those who are.
· Does your consultant demonstrate a good understanding of your industry and the challenges and issues within in? Someone who understands your market should quickly understand the role and be able to offer you valuable guidance in filling it.
· Do they handle candidates with respect, integrity, and privacy? The agency should keep job seekers fully informed as they continue through the screening process. And no one likes to be left hanging, so prompt feedback on interviews is important.
It may take a little longer to find your perfect agency match, rather than just go with the High Street. But the extra time you invest will pay dividends in the long term, with a mutually beneficial partnership that stands the test of time.
Here at Eddison Knight, we believe we do go that extra mile, so why not get in touch with us and see what we can do for you.